Information you provide directly. For instance, we collect the personal information you share with us.

• Contact information. Our collection includes name, username, email address, postal address, and phone number.
• Identification information. If you are a member or sign up to become one, we may collect your membership card photo, Include date of birth and information about your identity documents (such as driver’s license, passport, or tax information). If you sign up for membership through your employer, please provide your employer name and My Conner ShopID  number.
• Demographic information. We may ask you to give us your age or gender in certain situations. It is possible for us to request information about veteran status or membership in associations or organizations that offer discounted My Conner Shop memberships.
• Payment information. In order to complete a purchase or other financial transaction, we require payment card numbers, financial account information, billing address, and other payment details.
• Feedback or response information. In the event that you give feedback through the Services or respond to any surveys or other communication from My Conner Shop or its vendors, The content of your feedback or response message is collected by us for your response information.
• Content and files. We gather the photos or other files you upload to enable us to provide you with the services you want (such as My conner shop Photo Center). Collecting travel documents is necessary for us to arrange travel through My Conner Shop Travel. If you want to send us email messages or other communications, like customer support requests, kindly fill out a form., or participate in a promotion, we will collect and retain those communications.
• Chat Features. The virtual assistant or chat features on our Services can be utilized by you, your consent allows us to gather the content of your chat (including the words you type into the chat feature and the responses you receive).

• Transaction and purchase information. We gather information about the transaction when you make a purchase, return, or other financial transaction. Among these things could be product details, purchase price, date, tender type, and location of the transaction, The transaction may contain account notes that contain information that helps us prevent fraud, such as shipping/delivery details, payment type, and payment authorization, Using the Services improperly or engaging in illegal activity.
• Identifiers and device information. Your Internet Protocol (IP) address and device information are automatically logged by our web servers when you visit our internet-based Services or use our app, It is important to include unique device identifiers (like MAC address), device type, and your device’s operating system and version, browser type, and language, Other software features, such as type, version, language, settings, configuration, and mobile network information. Our websites, apps, and other online services store and retrieve information, including mobile IDs and cookie identifiers, as further detailed in the section below on Cookies, Mobile IDs, and Similar Technologies.
• Geolocation information. When you use the Services, visit one of our warehouses or service centers, or use Bluetooth, Wi-Fi, or other geolocation features on your device, we may gather or infer information about your approximate or precise position.
• Guest Wireless Access. We automatically record your behavior on the guest wireless internet service we offer at our locations, including the time, date, and length of your connection as well as device-specific information. We make use of this data to guard our networks and look for any potentially illegal activity.
• Usage and session information. We automatically record everything you do on our websites, applications, and other services. This includes the URL of the website that referred you to us, the pages you visit, the amount of time you spend on each page, the times you access our sites, and other information about your usage and activities on our services. We record the screen images you view and gather data on how you use your keyboard, mouse, or other input device to interact with certain screens. We also track your behavior on our Services where our advertising is delivered, and we gather information about the goods and services you explore, search for, or otherwise indicate an interest in. We gather and utilize this data to assess how well our services and marketing are working, troubleshoot issues, and make improvements. our Services, offer personalized advertising, deliver tailored marketing messages, and enhance and personalize your encounter.
• Call recordings and chat transcripts. When you communicate with us via phone or chat, or if you provide us comments regarding our services, we record and keep track of your phone conversations and chat transcripts for a certain amount of time.
• Video and other images. WWe employ cameras to record video and take pictures inside and outside of our warehouses and other sites. These could include pictures of people in and near our parking lots and facilities, as well as pictures of your face obtained during member service locations or during product retrieval or check-out. This could also include measurements and photos of your face that are taken when you utilize our website’s virtual eyewear feature.
• Automated License Plate Readers. If you drive or park on or near our premises, we might take pictures of your license plate and other information about your car. Please refer to the section of this notice on automated license plate recognition for further details regarding how we use and capture license plate numbers.
  Information we obtain from other sources. WWe might get data about you from outside sources, which we might then merge or connect to the data we already know about you. Information that we have gathered offline and online may be combined by us. Vendors working on our behalf may also gather information. Among these additional sources are, for instance:
  • Principal participant or holder of the account. When a primary My conner shop member or accountholder adds additional members to the membership account (including household members and business affiliate members), we obtain contact, identification and demographic information for these members from the primary My Conner Shop customer or accountholder.
  • Commercial data brokers/sources. To augment the data we gather, we receive information about you from commercial data brokers and aggregators. This covers data that helps us stop fraud or other unlawful actions, as well as marketing data and assumptions.
  • Other companies with which you engage. We get information from businesses that provide goods and services to My conner shop members, such as vendors, product suppliers, My conner shop co-branded partnerships, and joint venture partners. These goods and services could include order and delivery services, travel services, wireless devices and services, installed home renovation products and services, insurance, and vehicle services. These businesses might give us information about your interactions with them, including the goods or services you bought and your contact details.
  • Content you post online. Your posts and disclosures on message boards, chat rooms, profile pages, blogs, and other services—including social media—may be gathered, utilized, and shared by My conner shop or its suppliers in accordance with the terms outlined in this Privacy Notice. Other users can also view this information.
  • Service providers. We might use suppliers and service providers to gather data or give it to My conner shop in relation to tasks they carry out on our behalf. California mandates that we refer to the various categories of information we gather under distinct names in certain situations. Please refer to the “California Privacy Rights” section of this Privacy Notice for further details on these categories. data that we produce or develop. By evaluating the data we gather—including through automated processes and outside sources—we derive additional information about you in order to draw conclusions about your likely preferences or other traits, or “inferences.” For instance, we might make assumptions about the kinds of goods and services you might be interested in in the future based on data from your past transactions. We utilize this data to calculate and enhance our marketing initiatives, which include giving you access to targeted advertising and other promotional materials. details pertaining to minors. We don’t target users under the age of eighteen (18) with the Services. Except when given to us in order to book travel, fill a prescription at the pharmacy, offer services in the optical or hearing aid departments, or in response to legal or risk management inquiries, we do not knowingly collect personal information from people under the age of 18.

  COOKIES, MOBILE IDs AND SIMILAR TECHNOLOGIES

  Digital trackers are used by My Conner Shop and our advertising partners, suppliers, and merchants. Digital trackers encompass advertising Identifiers retrieved on your mobile device, cookies, pixels, and web beacons on our websites, and the gathering of your IP addresses during your use of our Services. These trackers are used by us to gather personal data about you and your online activity over time, on many websites and services.

  Why we employ electronic trackers.

  Digital trackers serve several purposes, such as:
  • Strictly Necessary For our websites or applications to work, trackers are required. They make it possible for you to log into our systems and do essential tasks like sending data over a network. By stopping optional digital trackers, such as those related to advertising, from being installed on your browser or device, they also allow us to respect your privacy preferences. It is not possible to disable strictly necessary cookies using our services.
  • Functional Permit us to offer convenience and customisation options, including remembering your favorite warehouse location or login credentials.
  • Performance permit us to track visits and the sources of traffic so that we can evaluate and enhance the functionality of our services. They assist us in determining the most and least popular pages on the website as well as the paths taken by users.
  • Targeted advertising We, as well as advertisers and other third-party service providers, may install trackers through our services. These trackers are used by us to gather data about your usage of our services as well as your interactions with content and adverts on other websites. You will receive ads based on your interests thanks to this information. You might still see ads on our services even if you block these trackers, but the content and ads you see might be less relevant. How Digital Trackers Are Managed. You can opt out of digital trackers placed by our Services for targeted advertising by visiting our cookies setting page. Your choice to opt out of targeted advertising trackers is specific to the device, website, and browser you are using, and is deleted when you clear your browser’s cookies.
  Because our Services rely on strictly necessary, functional, and performance trackers, you cannot opt-out of those trackers through Cookie Settings on our Services. In most cases, you can disable such trackers through your browser or device settings. If you choose to disable these trackers, it will affect how our Services function and may prevent you from using certain features.
  You also may be able to opt out of use of your information for advertising by interacting directly with our analytics and advertising providers or by utilizing association opt-out mechanisms:
  • NAI (http://optout.networkadvertising.org)
  • DAA (http://optout.aboutads.info/)
  • Google Analytics (at www.google.com/policies/privacy/partners/)

  OUR USE OF PERSONAL INFORMATION

  We use the personal information we collect for purposes described in this Privacy Notice or otherwise disclosed to you. For example, we use personal information for the following purposes:
  • Product and service delivery. To provide our products and services, including: securing, troubleshooting, improving, and personalizing products and services, and processing, fulfilling, shipping, and delivering your orders.
  • Business operations. To operate our business, such as: creating, maintaining, and renewing your membership, billing, accounting, improving our internal operations, securing our networks and systems, detecting fraudulent, illegal, or unauthorized activity, and monitoring trends, usage and activities in connection with our Services and warehouses.
  • Product improvement, development and research. To improve our products, develop new products or features, and conduct research
  • Personalization. To understand you and your preferences, to enhance your experience and enjoyment using our products and services and personalize your online experience and the advertisements you see when you use the Services or other platforms.
  • Customer support. To send you information and notices about your membership account such as updates, order confirmations, delivery and pick-up notices, security alerts, and support and administrative messages.
  • Marketing and advertising. To create marketing materials; to communicate with you about My conner shop and other companies’ products and services, offers, promotions, rewards, contests, upcoming events, and other information about our products and services and those of other selected companies; and to display advertising to you.
  • Legal, security and safety reasons. For legal, security, and safety purposes, including safeguarding our rights and those of our clients and members, preserving the security of our networks and systems, enforcing our policies, informing people about product recalls or safety alerts, and attending to legal and regulatory compliance requirements.
  • For any other purpose described to you at the time information is collected.
  We combine information we collect from different sources to achieve these purposes and to give you a more seamless, consistent, and personalized experience.

  OUR DISCLOSURE OF PERSONAL INFORMATION

  In order to complete your transactions, deliver the Services, or answer any requests or questions you have permitted or requested, we may release the personal information we collect. For instance, we will share your payment information with banks and other organizations when it’s required for payment processing, credit risk reduction, fraud protection, or other relevant financial services. Additionally, we might divulge personal data for other reasons like:
  • Primary member or account-holder. Every My conner shop membership account has a primary member or accountholder who has the authority to administer the account and add or delete additional home or business associate members. The principal membership account holder may receive access to the contact and purchase details of household or company affiliate members.
  • Household or business affiliate members. In certain situations, we might give contact details and purchase histories of principal members or accountholders to members of the account’s household or business affiliates.
  • Account administrators. We share the contact details of primary and household account members with the administrator you designate to handle your account.
  • Other companies with which you engage. We share information with other businesses when you use your My conner shop membership to purchase goods or services from them or to seek information about them. We take this action to enable them to supply you with their goods and services, handle complaints, offer installation and warranty services, as well as send you recall or emergency notifications. We may also share information about you with businesses—such as co-branded businesses or joint marketing partners—that provide their goods and services for our and their marketing needs. In order for us or them to advise you about product and service offerings, assess your eligibility for products and services, and assess both new and current offerings, we may share your contact information with these other businesses.
  • Our affiliates and entities that belong to My conner shop’s corporate group. We share personal data with our corporate affiliates, subsidiaries, and affiliated businesses that share ownership and management.
  • suppliers, service providers, and advisors. For the purposes outlined in this Privacy Notice, we may release personal information to suppliers or service providers that perform services on our behalf. For instance, businesses that support us:
  • • Process, fulfill, ship and deliver your orders;
    • Provide customer service and resolve complaints;
    • Identify, investigate and prevent fraudulent transactions;
    • Provide installation and warranty services;
    • Communicate with you or provide recall or emergency notices;
    • Analyze data or member activity;
    • Design and execute our marketing campaigns, administer our promotions, or provide advertising services; or
    • Investigate and resolve claims.
  • Citi / My conner shop Anywhere Visa^® Card by Citi applicants and cardholders. We may provide Citi with contact details, details about your membership number and status, and the total amount of your My Conner Shop purchases if you apply for a My Conner Shop Anywhere Visa® Card.
  • Suppliers. WCompanies who provide the goods and services that My conner shop sells are given access to personal information for business and marketing purposes.
  • Marketing, advertising and analytics providers. We share information with other businesses that market and advertise our products and services as well as those of our suppliers. This involves sending you news about forthcoming events, promotions, prizes, contests, digital (online) targeted advertising, and other marketing opportunities. Additionally, we might utilize photos taken inside or outside of our buildings in ads and marketing materials.
  • Tobacco rebates for business members. To facilitate the processing of retail incentives for Business Members who buy tobacco goods for resale, we give the tobacco makers’ agent our member name, address, brand name, and the quantity of products purchased. Should you wish to withhold this information from us as a California Business Member, please get in touch with us via the channels listed in the section below titled “Your Privacy Choices.”
  • Corporate transactions. WIn the course of a corporate transaction or legal action, such as a merger, financing, acquisition, bankruptcy, dissolution, or a transfer, divestiture, or sale of all or a portion of our business or assets, we may also reveal personal information.
  • Employer-provided memberships. We may share your name, address, purchase history, membership level, and status with your employer if your employer bought your membership as an employee benefit.
  • Other uses and disclosures. Additionally, we will transfer, access, disclose, and maintain personal data when we think it’s essential to:
    • Comply with applicable law or respond to valid legal process, including from law enforcement or other government agencies;
    • Protect our My conner shop companies, our shoppers, members, employees or the public; for example, to prevent attempts to commit fraud, or to help prevent the loss of life or serious injury of anyone;
    • Demonstrate our compliance with applicable laws and regulatory requirements:
    • Operate and maintain the security of our locations and systems, including to prevent or stop an attack on our computer systems or networks; or
    • Protect the rights or property of My conner shop or others, including detecting, investigating, and preventing illegal or unauthorized activities, reporting such activities to law enforcement, and enforcing our agreements, terms, and policies.
  Depersonalized Data. Information that is no longer personal may be combined or deidentified. When it comes to deidentified information, we promise to keep it that way and use it for that purpose. We won’t try to reidentify data unless it’s absolutely required to assess how well our deidentification rules, processes, and procedures are working.

  YOUR PRIVACY CHOICES

  We give you options regarding the personal data we gather about you. Your membership account’s household or business affiliate members are not affected by the decisions you make; they solely apply to you.

  Opting out of marketing communications is possible. To stop getting marketing materials from My conner shop, you can do the following:
  • Visiting any Membership counter at any US or Puerto Rico My conner shop warehouse;
  • Calling Membership Services at 1‪(208) 907-0890;
  • Using the chat feature on myconnershop.com; or
  • Writing to us on our contact us page at. https://myconnershop.com/contact-us
  You can opt out of disclosures of your personal information. You may direct My Conner Shop to stop disclosing personal information relating to you with third-parties for their marketing or other purposes by visiting our “Your Privacy Choices” webpage.
  By going to the Cookie Settings page, you can choose not to have digital trackers and cookies for targeted advertising.

  Mobile notifications and text messaging (SMS) can be turned off. If you agree to receive SMS (text) communications from us, we will give you information about your order and delivery status, among other things. In addition, as allowed by law, we will send you SMS (text) messages in the event of an emergency, an urgent product recall, and other specific (non-marketing) situations. To cancel, simply reply “STOP” to any SMS (text message). We might also use our app to deliver warnings or push notifications to your mobile device. By adjusting the mobile device’s settings, you can disable these alerts.
  You can no longer use the device’s exact location data. When using our mobile apps, we will request your permission to enable features like the digital membership card alerts and to use the exact location data on your device. We won’t gather precise location data from your device if you refuse to allow us to do so, but some app features might not function. By disabling the app’s precise location feature in your device settings, you can revoke your permission for its use at any time.
  Disclosures about tobacco products are optional. If, as a California Business Member, you would prefer not to have information about your tobacco purchases disclosed to us, please use any of the above contact options to let us know.
  Using any of the above-listed contact channels, you can obtain information about your membership and any personal data we may have gathered about you. If supplying the information would be illegal, could violate someone else’s right to privacy or other rights, or if we are unable to verify your identity as the person to whom the information pertains, we reserve the right to reject requests that are excessive or unreasonable, to the extent allowed by applicable law.

  STATE-SPECIFIC PRIVACY RIGHTS

  Additional privacy rights may be granted to you by state legislation in which you reside. The rights of inhabitants of Virginia, Colorado, Connecticut, and Nevada are outlined in this section. The California Privacy Rights section below outlines your rights in regards to privacy if you live there.

  Connecticut, Colorado, and Virginia
  You are entitled to see, amend, and remove some personal data that we may have about you. You have the right to obtain personal information in a format that is easily transportable and useable when you seek access to it. You also have the right to limit how that personal data is used for targeted advertising, limit how that data is sold, and manage how we utilize any sensitive data we may hold. Additionally, you have the right to be treated equally when exercising your right to privacy without hindrance.
  To exercise your rights to access, deletion, and correction, you or your authorized representative may submit a Data Rights Request or give us a call at (208) 907-0890. You may file an appeal with us if we reject your request.

  Please visit our “Your Privacy Choices” webpage to opt out of targeted advertising and the sale or sharing of personal information.

  My conner shop will ask for your permission before processing your private, sensitive data. Your consent can be withdrawn at any moment. For instance, you can disable the precise location function in the app settings on your smartphone to withdraw your consent to our app using your device’s location data.

   
  NEVADA

  Nevadans have the option to refuse having some categories of their information sold to businesses who would then sell or license it to other parties. My conner shop doesn’t currently participate in these kinds of sales. Please send an email to info@myconnershop.com if you live in Nevada and would want more information about our privacy policies.

  CALIFORNIA PRIVACY RIGHTS

  NOTICE AT COLLECTION FOR CALIFORNIA RESIDENTS
  Under the California Consumer Privacy Act (“CCPA”), you have the right to be informed about the types of personal information we gather, the uses we plan to make of those uses, and the processes by which we decide how long to retain the personal information. Additionally, you have a right to notice about your CCPA rights.

  Gathering, Utilizing, and Preserving Personal Data

  As a resident of California, you are entitled to notice of the types of personal data we gather, the sources of personal data we obtain, and the uses of personal data we make.
  In accordance with California law, we must also disclose the standards by which we choose how long to keep personal data on file. We base our decision about how long to keep personal information on the following factors:
  • The business purposes for which the information is used, and the length of time for which the information is required to achieve those purposes;
  • Whether we are required to retain the information, or the information is otherwise necessary, in order to: comply with legal obligations or contractual commitments: defend against potential legal claims: detect or prevent potential illegal activity or actions in violation of My Conner Shop’s policies and procedures; secure our systems and online environment; or protect health and safety;
  • The privacy impact on individuals of ongoing retention; and
  • The manner in which information is maintained and flows through our systems, and how best to manage the lifecycle of information in light of the volume and complexity of the systems in our infrastructure.
  Individual pieces of personal information such as those listed above may exist in different systems that are used for different business or legal purposes. A different maximum retention period may apply to each use case of the information. Certain individual pieces of information may also be stored in combination with other individual pieces of information, and the maximum retention period may be determined by the purpose for which that information set is used.